OpenAI said its technology is capable of moderating content, a task that could help businesses become more efficient, and highlighting a possible use case for buzzy artificial intelligence tools that haven't yet generated huge revenue for many companies.
The startup said its latest technology, GPT-4, which powers
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Andrea Vallone, who works on policy at OpenAI, said the startup has found that GPT-4 does an efficient job of moderation, a role that often falls to small armies of human workers. Those jobs can sometimes be traumatic for the people performing them. At the same time, many large companies, including Meta, already use artificial intelligence to help with moderation alongside staffers. Using
Drafting content moderation policies and labeling content is often a lengthy undertaking. OpenAI's tools will help reduce the "delta between the need and the solution," Vallone said.
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Ideally, a company's human workers will be able to use technology to