As senior vice president of customer experience for Inspirus, Theresa Harkins uses her deep experience to create long-lasting impact and success. She’s an influential pioneer who has led award-winning Fortune 500 recognition organizations and was one of the chief drivers behind the certification of recognition professionals. Theresa has a Senior Professional in Human Resources (SPHR), Certified Compensational Professional (CCP) and is the co-creator of the Certified Recognition Professional (CRP) designation.