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Defining quality in surgical Centers of Excellence: A guide for employers

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If you've started researching Centers of Excellence options, you may have noticed that there's not  one universal definition of quality. So how can benefits leaders ensure their employees are getting excellent care for complex procedures like orthopedic and bariatric surgery? 

Finding a program that measures quality in a way that delivers the best possible outcomes isn't  easy—but it's possible. This guide will arm you with the knowledge you need to go into  conversations with COEs ready to ask the right questions and get the best care for your people. 

You'll learn:  

  • The importance of assessing COE quality and a definition based on verifiable data
  • Why not all COEs are created equal when it comes to quality 
  • Key considerations to keep in mind mind when evaluating potential solutions