Getting from Hype to Hybrid:
Employees deserve integrated care
By Stephen Ezeji-Okoye, MD
Chief Medical Officer, Crossover Health
The growing adoption of Virtual Primary Care (VPC) models has revealed fundamental flaws in their efficacy—proving that longitudinal relationships and the ability to provide in-person care is vital to positive clinical outcomes. In fact, it's increasingly clear that the future of employee healthcare can't be served by virtual-only or geographically-constrained offerings.
How can the issue be resolved? With a thoughtful, evidence-based hybrid approach that balances and blends virtual care visits with in-person care. This eighteen-month, study of hybrid care shows that patients using the Crossover model moved organically between virtual and in-person care, and that our team-based approach identified opportunities to screen and close care gaps that siloed, on-demand visits would likely have missed. You'll learn:
- Why both virtual and in-person care is fundamental to better clinical outcomes
- How demand for virtual vs. in-person care varies by clinical discipline
- Why an integrated, multi-discipline team can provide fully coordinated care
- Why virtual/in-person modality is an opportunity to screen and identify care gaps