How to ensure employee engagement in the changing workplace

It is crucial for employers to foster an environment where employees feel engaged, even as the workplace might look different with remote and hybrid options. Establishing a culture where workers are engaged can help with retention and recruiting, while also providing employees with motivation for their work.

In a remote or hybrid workplace, having a daily conversation can help employees feel connected, both within their teams and the larger organization. 

"We have a daily huddle, even with our remote employees," Jeremy Yamaguchi, CEO of Lawn Love told EBN's Lee Hafner. "Knowing where everyone is in terms of project progress, and knowing where assistance is needed, helps facilitate teamwork and encouragement. Daily huddles often provide the space for employees who primarily work independently to ask for help or simply have a bit of social interaction. I have also found that these kinds of meetings are a great way to boost morale and offer employee recognition, which are both incredibly important for encouraging connectivity."

Holding gatherings or providing opportunities for teamwork across groups can help employees connect with each other, leading to brainstorming and the opportunity for more collaboration. 

"One of the most impactful initiatives that fostered deep connection within our team was the introduction of a cross-functional project collaboration week," Christopher Pappas, founder of eLearning Industry told Hafner. "During this dedicated period, employees from different departments were randomly grouped together to work on innovative projects unrelated to their daily roles. This initiative was not only an ongoing effort but became a highly anticipated event twice a year."

"Personally, this experience broadened my perspective on our team's capabilities and strengths," Pappas added. "Working closely with colleagues I rarely interacted with on a daily basis allowed me to appreciate diverse skill sets and problem-solving approaches. Professionally, it encouraged cross-departmental knowledge sharing and enhanced our ability to tackle complex challenges collaboratively. Inspired by its success, we've integrated similar cross-functional project weeks into our annual calendar, ensuring continuous team bonding and fostering a culture of creativity and mutual respect."

Read more: Ensuring employees love what they do 

At The Honey Pot, a feminine care company, learning, gaining new perspectives, being recognized for work and forming bonds with coworkers are all part of the growth, connection and worth employees need to feel comfortable and do their best — something especially important to the company due to the often sensitive topics addressed in the feminine care market.

"We have to create a space of vulnerability — how do you get the people in your organization who are that first touch to open up, whether it's about vaginal health, things they experience, or even their mental health, and things that they need from the organization to deliver back to them," Giovanna Alfieri, The Honey Pot's vice president of marketing and e-commerce, told Hafner. "The idea that you can make something approachable and accessible has been really formative in shaping the business."

To make sure The Honey Pot employees always feel empowered to put their well-being first, leadership sets a constant example, says Alfieri. From disconnecting while on vacation to admitting when it's been a rough day to modeled flexibility for working parents, employees are able to set boundaries and advocate for themselves because they see their leaders do the same, she says. 

Read more: Free lunches, retreats and mentorship: 5 connection strategies that work 

Read more about how to ensure employees are engaged in the workplace.

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6 professionals share their love for their jobs

When people enjoy what they do, everything from productivity to career longevity to their personal mental health improves. In 2023, 65% of employees were happy with their job, and 20% of them were passionate about what they did for a living, according to a survey from career platform Zippia. Respondents cited things like salary, meaning, respect and workplace culture among their reasons for being satisfied with their careers. When people are lucky, they have multiple reasons for being happy in their roles.  

"Of course, great pay is excellent, but making a difference in the lives of our clients and their employees really is my driver," Lucas Botzen, a tech entrepreneur and CEO of global hiring platform Rivermate told Hafner. "I find great pleasure in knowing that our platform is simplifying global HR processes for businesses when they can work on their core activity while we deal with the intricacies of international employment."

Read more: What motivates us at work: 6 professionals share why they love their job 
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Leaders share tips on how to connect employees

According to onboarding platform Enboarder, 63% of employees said their peers were the ones fostering feelings of connection, while only one in four said their leaders were making this a priority. Their research also found that those who establish connections with others at work are 2.5 times more likely to be engaged, which can translate into reduced turnover and absenteeism, and 3.2 times more likely to maintain happy customers. 

"When the employees win, everyone wins," Mark Kaley, public relations manager at Otter Public Relations, told Hafner. "A company benefits, as well as the company's clients because the employee's personal satisfaction translates into improved service to its clientele and a motivation to support the efforts of the company."

Read more: 5 leaders share best practices for bringing employees together 
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How The Honey Pot’s 'anti-hustle' culture motivates employees

Over the past decade, The Honey Pot, an Atlanta-based feminine care company, has grown from one employee to 69 and increased its product offerings, available online and in more than 33,000 stores nationwide, by 110%. Much of this success can be attributed to The Honey Pot's people-first culture, where everything from employee benefits to communication to company gatherings reflects the brand's ethos: the support of wellness. 

"So much about wellness is the idea that it is one-size-fits-all," Giovanna Alfieri, The Honey Pot's vice president of marketing and e-commerce, told Hafner. "There are varying levels of human experience, [and] because we play in this better-for-you space, we're really conscious of tailoring experiences that everyone needs."

The Honey Pot supplements its standard benefits like 401(k) matching and health insurance with a variety of wellness options such as unlimited sessions with a life coach and access to well-being platform Wellhub. Weekly virtual town hall-style meetings include business updates and employee shout-outs, as well as external coaches who are invited to speak, with guests ranging from CEOs and life coaches to wellness professionals who lead meditation sessions. The company also hosts departmental employee retreats throughout the year and an annual allowing its all-remote population to come together in person.

Read more: An 'anti-hustle' culture drives success at The Honey Pot 
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How intern appreciation can lead to employee retention

More than 80% of employees feel that recognition affects their motivation to succeed at work, according to a survey from software company Nectar, and 87% said it plays a critical part in employee satisfaction — so much so that 71% agreed that receiving more recognition would keep them from leaving. And while they may not be full-time employees, employers should assume their interns feel the same way.  

"Interns are at a pivotal stage in their careers where appreciation serves as a validation of their contributions and strengthens their interest in the field — it fuels motivation, encouraging them to learn and contribute fresh ideas," Archer Chiang, CEO and founder of Giftpack, a corporate gifting platform, told Employee Benefit News' Paola Peralta. "Recognizing their efforts not only benefits the current project, it also builds a positive employer brand that attracts future talent and potentially secures their return after graduation." 

In the past, employers have focused on appreciation tactics that included generic material gifts, monetary rewards like gift cards and one-time public praise. These strategies won't work in today's workforce, where young talent has been known prioritizes professional development as well as intention and feedback. 

Read more: Intern appreciation is the cornerstone of employee retention 
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MasterClass's CPO shares tips to maintain high retention

Melanie Steinbach, the chief people officer at MasterClass, has helped build out MasterClass at Work, which offers classes on leadership, communication and critical thinking skills — a continuation of her goal to help people become more confident, capable professionals. 

"Part of HR's role is to give people access to growth," Steinbach told Hafner. "That looks like classes, great coaching and mentoring, and creating opportunities for people within their jobs. Our mission statement is to 'unlock human potential by inspiring a learning lifestyle in everyone.' Finding a company where the external mission is so aligned to my personal mission felt like a really unique opportunity."

"I joined MasterClass because I was so excited about the opportunity to bring incredible content and instructors to all types of workers in all types of companies, and what we're doing with MasterClass at Work," said Steinbach. "[It gives] employees the tools to invest in not only their skills at work, but also skills outside of work. When people feel their organizations invest in their well-being, they are happier overall."

Read more: MasterClass's CPO says clarity and coaching are the key to high retention 
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