OpenAI's easy-to-use, ultra-smart ChatGPT has taken the world by storm — including the corporate one. But for many businesses, the thought of embracing AI still feels like a gamble.
In November of 2021, artificial intelligence company OpenAI launched ChatGPT, an interactive chatbot that can fulfill a number of tasks for its user. From writing resumes and cover letters to using it for everyday workplace tasks like writing emails, handling customer support and analyzing data and information, the platform offers a slew of opportunities for employers and employees.
"We have a lot of information on the internet, but you normally have to Google it, then read it and then do something with it," says Ricardo Michel Reyes, chief science officer and co-founder of AI company, Erudit. "Now you'll have this resource that can process the whole internet and all of the information it contains for you to answer your question."
The overwhelming success of ChatGPT has prompted companies like Microsoft — an investor in OpenAI — to make artificial intelligence a permanent addition to their product offering. Excel, PowerPoint, Outlook and Word will soon be automated with the help of OpenAI's latest version of the chatbot, GPT-4. Other companies like Google have started rolling out the competition; the search engine recently launched its own generative chatbot, Bard, which has many of the same functionalities as ChatGPT.
Catch up on EBN's recent coverage of ChatGPT's entry into the workforce, and what adding the AI to existing tech stacks could mean for workplaces everywhere.
