5 steps to creating a disability inclusive workplace

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Growing up in a family where everyone has a disability was a normal part of life for Tova Sherman, CEO of Reachability, an organization that provides supportive and accessible programs for inclusion. It wasn’t until she became older that she became exposed to the stigma around disability.

“What I didn't realize was that everyone else found disability very unusual,” Sherman says. “That’s when I became immediately attached to the idea of advocacy around inclusion of persons with all types of disabilities.”

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While people with disabilities make up one fifth of the U.S. population, only 40% percent of adults with disabilities have a job, according to the Brookings Institute. That is compared to 79% of all working-age adults.

“The number one challenge that we have to overcome is that persons with disabilities are broken,” Sherman says. “We have a voice and we have something to contribute.”

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Sherman’s organization works with employers to help them create a more inclusive workplaces by acknowledging biases and creating an inviting environment. In order for employers to open up their workplace to people with disabilities, here are five key ideas to consider:

Change starts from the top

All the efforts of people along the hierarchy is really appreciated. Until it's understood to be valued from the top down, nothing is really going to change. That's something we really have to think about, because if we're going to reduce those disability employment disparities, we have to acknowledge the views [of the company] and what’s going on.

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Stay curious

We’ve lost the skill to say “I don’t know.” But staying curious opens up all kinds of possibilities.

It’s not about saying “I know how to do this,” but more “How would you do this?” That's an extremely important place to think about everything you're trying to do.

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Acknowledge stigma and speak up

I spend quite a bit of time thinking about the cause of the stigma around disability. We have to acknowledge the importance of not allowing there to be silence when something needs to be said, learned or shared.

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Provide education and learn by example

When I’m giving a talk, one of the things you'll see is people in the audience shaking their heads up and down. They're not agreeing that I'm correct — what they're doing is they're acknowledging when I’m speaking of someone with a certain type of disability.

You can learn more about inclusion [when you have an experience with someone with a disability]. The fact [is] that we're all going to have, had, or will have a disability. We require education and action.

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Change your mindset around what is possible

Employers need to create an atmosphere where people don’t just say “It's not working,” when it comes to onboarding and including people with diverse backgrounds. Instead, it’s about saying “I'm struggling with this, I tried this and I have this idea. What do you think?” This mindset is a great way to open up to diverse ideas and take maximum advantage of persons with disabilities and the creativity and the innovative thinking that they bring, because they spend most of their lives overcoming barriers.

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