As the use case for
Ninety-two percent of employees agree that in order to stay competitive their companies will have to
"This is not about job replacement, it's about task replacement," says Erik Barnett, North American digital healthcare and life sciences lead for Avanade. "There's been so much conversation around the notion of replacing people's jobs when the data seems to prove and support that we still need people, just in different ways."
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Fifty-two percent of employees say they trust that their company has the proper safeguards in place to preserve jobs as they expand on AI. According to Barnett, roles that require a lot of coding, transcription and data entry will see
"While AI will take some of the workload off of people's plates, there will be an audit and risk piece that will be increased as a result," Barnett says. "There will be a need for all those technology pieces to come together and be transmitted in a certain way for review. Connecting all those dots behind the scenes is an area where we see potential job increase."
But presently,
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"AI is like a whole new language," Barnett says. "Employees will need to know how to ask themselves, 'How does this impact what we're doing today?' and 'How do we expect that to evolve over time?' There will be a continual change in elements, but that's a good thing as long as I have the right tools."
The task of addressing the
"We're going to be using AI significantly in the next couple of years until it becomes more commonplace," he says. "But first we are going to go through this period of iteration where there will be some challenges along the way. And we will learn and make it better, but we need to accept that and rally around that to find the most responsible way to manage it."