Employees are demanding better, more comprehensive
The consulting firm recently announced the launch of EY Interact, a mobile app to support its global EY Payroll Operate service, according to a press release. The addition will allow organizations to access real-time reporting, analytics and payroll controls in order to track production, discrepancies and anomalies. The data collected will be used to add organizational value — such as attrition prediction, gender reporting and equality.
For employees, the app provides access to pay slips, tax documents, personalized reports and an AI chatbot to help answer questions in over 48 languages, the press release says.
“Our clients just were not happy with any of the solutions out there,” says Sheri Sullivan, EY Global and EY Americas payroll operate leader. “So we said let's see if we can create that solution with our clients that’s going to meet their needs.”
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The world of HR tech has
“Right now I think a lot of companies are struggling with how to provide a true experience for employees end-to-end,” Sullivan says. “We can see some beginnings of it now in taking different mobile apps and combining them into a dashboard that employees can go into and create.”
Companies have been re-thinking their
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It’s less about providing a number of tech solutions, according to Sullivan, and more about ensuring that the solutions companies are providing fit with the needs and wants of their employee base.
“[Employees] want to be able to create their own reports for a mortgage,” she says. “[For example,] they want to be able to make their own comparison between last year's bonus and this year's bonus and they want it all at the touch of a button.”