This tech company wants to hire an AI employee

Adobe Stock

What if, instead of just being seen as a workplace tool, AI chatbots were embraced as just another member of the team

By 2028, Gartner predicts that 33% of enterprise software applications will include "agentic AI," which is software that can perform workplace tasks, collect data, make simple decisions, and learn and adapt without human involvement. But in order to take advantage of the full potential of AI, businesses should consider what it would be like to work side-by-side with this technology — Sensay, an AI development startup, is doing just that by hiring their first ever AI employee

"I think 'AI agent' is both too clinical and too vague — it's like there's a hooded figure coming to take your job," says Dan Thomson, founder and CEO of Sensay. "Positioning [these AI tools] as a colleague rather than an external agent, the AI essentially becomes part of the team — something to work with, not against." 

Read more: Will AI take over employee training next?

Sensay's AI employee role is open for applications through the company's website and on LinkedIn. The position is advertised as an AI-powered full stack developer capable of writing code and technical documentation, as well as testing and fixing bugs in the software. The AI employee will also be expected to contribute actively in workplace communication by providing updates on projects and chiming in on company-wide discussions with a realistic and engaging personality.

As for who will be responsible for physically applying for the open position and going through the interview process, that will be human full stack developers tasked with creating the AI employee Sensay is looking for. According to Thomson, the AI employee should be functional by the time it's onboarded, but it's likely that there will be an adjustment period as the program is tailored to Sensay's needs. The developer is then kept on as a salaried position to do any continuous updates and improvements the program may need in the future.  

"We want to bring this AI employee on board and push it to its limits, demanding the same level of talent, work and cooperation that we expect from our human staff," Thomson says. "There'll be people asking whether AI is capable of doing all of that, and whether it can do it to the same standard as a human employee. [To that] I say that one of the biggest things holding back the full potential of workplace AI is a lack of imagination and a fear of taking risks."

Yet organizations aren't the only ones hesitating. As AI has gained more traction in the workplace, employees have been vocal about their apprehension surrounding the new tech, specifically as it pertains to the security of their jobs. Approximately 30% of workers globally express concern that AI could potentially replace their jobs within the next three years, according to a recent report from PwC. And according to the World Economic Forum's latest Future of Jobs Report, 41% of global companies are currently considering reducing their workforce by 2030 to opt for AI-powered solutions instead.

Read more: Workplace AI adoption climbs, but fear lingers

Still, Thomson argues that AI colleagues aren't actually the threat their human counterparts fear them to be.

"AI has the ability to enhance and uplift human talents by automating the more repetitive and mundane tasks and clearing room for us to direct time and effort into the work that requires critical and creative thinking," he says. "It can also increasingly contribute — as opposed to replace — human creativity. And it can only do this if it's seen as a collaborator, not a competitor." 

Sensay is predicting their AI employee will offload around 15% of daily work decisions, potentially leading to a 61% increase in employee efficiency due to automated tasks and improved workflow. 

"AI is the future of work and we're still, relatively speaking, at the starting line," Thomson says. "Reshaping the dialogue around workplace AI is really crucial to make that digital transformation as smooth as possible, and to ensure that no business gets left behind in the transition."

For reprint and licensing requests for this article, click here.
Artificial intelligence Technology Recruiting
MORE FROM EMPLOYEE BENEFIT NEWS