A young military veteran walks into a job interview for an entry-level management position at his local pharmacy. He presents well, makes good eye contact and answers the interviewer’s questions politely. He does not get an offer.
What the interviewer doesn’t realize is that he would have been a great fit. The veteran’s resume did not include the key words the interviewer was looking for, or portray all of the skills he has. The interviewer also didn’t know the right questions to ask to find out more about him.
