When COVID-19 forced industries to get comfortable with remote work, it also forced employees to adopt technologies and digital tools they may have otherwise been able to resist. By October 2020, in fact, McKinsey estimated that the digitization of businesses had already been pushed three to four years ahead of schedule.
But that doesn’t mean that every worker has been able to keep the pace. According to a 2020 PwC report on upskilling and talent, 74% of CEOs are worried about the skills of their teams in an increasingly automated and digital world. But just 18% reported having made “significant progress” in building upskilling programs.
