Employees' perspectives on artificial intelligence in the workplace range from
Sixty-eight percent of the C-suite admit that their company has made AI-related decisions that are not in employees' best interests, according to a new survey from software company UKG. But Hugo Sarrazin, chief product and technology manager at UKG, says it's more
"It's not that management is making decisions where employees are losing," he says. "It's just that they are making decisions on behalf of the whole enterprise."
Read more:
Seventy-eight percent of employees
UKG has had to navigate these concerns and trends internally. The software company started a governance group that includes engineers, product teams, HR teams and marketing teams to ensure that across the company,
Read more:
"Talk about it," Sarrazin says. "It's important to talk about ethical use of AI, where it's being used and most importantly, to help employees know what that means. Make everybody interact with it and feel it to see the power of what it does and doesn't do well."
According to UKG, companies using AI today estimate that 70% of their total workforce will use the technology AI to
"We're all doing some pretty basic stuff now with ChatGPT," Sarrazin says. "What we need to do is get really good at tuning models, maintaining models and evolving models. There's always going to be the question of where to draw the line, but the capability of doing that is there, too."