
1. Failing to effectively manage employees covered by the ADA.

2. Insisting employees be released to full duty before returning to work.

3. Failing to account for comorbidities.

4. Providing insufficient RTW funds and/or resources.

5. Lacking transitional assignments.

6. Muddying the distinctions between light duty, transitional work and reasonable accommodation.

7. Relying on physicians to guide the RTW process.

8. Failing to understand how laws conflict.

9. Losing focus of program goals.
