Nick Otto is a former senior editor of Employee Benefit News and Employee Benefit Adviser.
For reprint and licensing requests for this article, click here.
More From Employee Benefit News
Benefits Think How AI is changing open enrollment for benefits managers
Incorporating technology into the benefits selection process frees up time and energy better spent on human-centric areas of support.
Benefits Think The mental health agenda has changed, most benefits systems haven’t
Today's complex stressors require clearer access pathways and a company-wide commitment to mental health support.
The compliance risks to watch out for this back-to-school season
Establishing policies that help with stressors like commuting logistics and finding after-school care can avoid disruption of in-office expectations.
Q&A: Aflac’s Matthew Owenby is watching burnout closely
The 2026 Excellence in Benefits winner is leading the insurance company's efforts to close the preventative care gap and personalize the employee experience.
Benefits Think How AI can help care management programs to scale
Organizers should ask, "Where are patients getting stuck, where are teams overloaded, and where is the current process failing to scale?"