Improving Plan Optimization: Why Making Healthcare More Efficient Starts with a "Whole-Person" Approach to Benefits Design

In today's highly saturated benefits marketplace, employers are struggling to identify the best healthcare options for their workforce. Avoiding point solution fatigue, addressing chronic health conditions like diabetes, and lowering costs are among their top concerns. Beyond that, employees are confused about how to use their benefits and find care -- often leading to care deferment, even higher costs, and worse health outcomes.  In this fireside chat with Cigna Healthcare's U.S. Employer Chief Strategy Officer Heather Dlugolenski, Heather will discuss why making healthcare more efficient requires a holistic, "whole-person" approach to benefits design that considers and connects an employee's physical, pharmaceutical, and behavioral care. She'll share examples of the unique challenges facing small, mid-size, and large U.S. employers today, discuss how they're approaching benefits design to attract and retain talent, and highlight where they have opportunities to improve benefits optimization and lower the total cost of care as they look towards the future. In her role sitting at the intersection of strategy and technology, Heather is keenly aware of the importance of innovating across affordability, access, and experience to provide the personalization and flexibility consumers need to make their best healthcare decisions. During this session, she'll share strategies designed to help support the overall health of employees, reduce the burden of high-cost conditions and their potential comorbidities, as well as advance worker well-being and productivity - all of which help ensure an employer's longevity and success.   What you'll learn How to take a "whole-person" approach to benefits design to attract and retain talent Strategies designed to help support the overall health of employees and reduce the burden of high-cost conditions and their potential comorbidities The importance of innovating across affordability, access, and experience to provide the personalization and flexibility consumers need  Unique challenges and opportunities to improve benefit design depending on employer size and segment.